- Towel Service
- Prayer Room
- Sauna, Steam, Jacuzzi's Rooms
- Prayer rooms
- Member lounge
- Water fountains and water stations
- Guests and members guests or guest passes/vouchers will not be accepted until later on in the phasing
- Children’s activities will remain on hold until further notice
Club Re-opening
Things will look a bit different around here, but our heart is still the same and you will leave with the same sense of satisfaction, awesomeness and joy as you did before.
Latest Updates
Date – 16th November 2020
Operational Changes
- Showers and changing room facilities are now open however members must bring their own towels.
Your health and wellbeing is our highest priority
We are delighted to announce that our clubs will be re-open from the 7th March 2021
We have missed you and welcome you back with a warm smile and we ask you to read this welcome letter fully, to understand we have new measures in place to ensure yours and our team safety and wellbeing remain our number one priority.
Things will look a bit different around here, but our heart is still the same and you will leave with the same sense of satisfaction, awesomeness and joy as you did before.
In order to resume training at your favourite club, we require all members to review and accept our agreement to ensure maximum safety and wellbeing for you, other members and our staff.
In addition to this fantastic news, we are happy to inform you that our business will continue to operate virtually with classes and online PT and wellness meditation to ensure we actively blend our operation both in and out of club facilities.
Operating Guidelines
Below are the guidelines we have put in place in accordance with government guidelines and endorsed by our Fitness First Covid-19 Wellbeing advisor, Dr. Mansoor Habib who is also a consultant Family Physician at Mediclinic Parkview Hospital
- Each member and staff member will have their body temperature checked through a temperature gun upon entry. Staff and Customers plus any contractors will not be permitted to enter with a temperature of 37.5 degrees centigrade or higher.
- Members have to book their time slot of Gym Attendance on the MyFitnessFirst app in line with our prescribed regulations that follow the Government Rules, in order to gain access to our facilities. You have to complete your workout in the designated time and exit accordingly.
- Entry will be restricted to members who are feeling unwell or showing any signs of illness.
- To ensure adequate distancing between members, social distancing measures are in place leaving a minimum of 2 metres apart.
- All members are required to wear a mask inside our clubs.
- Members must bring their own sweat towel and an exercise mat.
- You have to bring your membership card to gain entry to the club.
Customer Age Restrictions will be applied in accordance with government regulations restricting access to customers over 61yrs and children between 14 years.
- Toilets and Sinks in the changing rooms will be open for use.
- All GX classes will operate at limited capacity to ensure adequate spacing. All GX classes should be booked through the MyFitnessFirst app, to ensure the number of spaces available and to book your space before you arrive at the club. No entry will be permitted to anyone who has not booked. It is important that you are familiar with the GX booking processes.
- Cardio equipment will be re-arranged with every other piece available for use, to allow a safe 2 metre distance between members on the equipment.
- Boxing gloves will not be available. Some other fitness accessories may also be unavailable until further notice.
- PT sessions will continue, however these will be conducted with the appropriate social distancing measures in place and no physical contact.
- All Payments must be through electronic transfer. No Cash used.
Facilities that will remain unavailable at this time
Our Sanitisation and safety protocols
- All staff and all contract cleaners who are working have been tested for COVID19 and proved to be negative and certificates kept at club level.
- Our dedicated cleaning teams are consistency cleaning throughout the day, and conducting a deep clean every night after our clubs close.
- All Clubs have been equipped with additional cleaning and sanitization products.
- All members and staff are being educated to practice good hygiene with regular hand washing, hand sanitisers, social distancing and staying home if feeling unwell.
- All equipment is being thoroughly sanitized after each class.
- Each club has a Wellbeing Marshall appointed wearing a high vis vest who is responsible to monitor, inspect and manage all protocols are being adhered to.
MEMBER AGREEMENT
Dear Member,
As we re-open clubs, the health and wellbeing of our staff and members is our number one priority. To create the safest environment, we have put a number of guidelines in place and we ask your support in your agreement to adhere to these new guidelines.
Below the new guidelines have been listed and we ask you to accept before you visit our newly re-opened clubs. By entering our clubs, you agree to the below stated guidelines.
We ask all members to ensure they follow these when you visit the club.
Fitness First reserves the right to deny entry or remove any member who does not adhere to our policy.
We appreciate your cooperation in keeping our community as healthy as possible.
For good and valuable consideration, the parties agree as follows:
1. HEALTH & SAFETY
I confirm I do not have any symptoms related to and have not been knowingly exposed to COVID-19.
If the above status changes, I agree not to visit the club.
2. FACE COVERING
I agree to wear a mask while in the club.
3. SOCIAL DISTANCING
I agree to keep a 2 metre distance between myself and other members/staff while in the club.
4. CLEANLINESS
I agree to disinfect all equipment after use, and will not enter closed off areas.
I agree to keep my hands washed/sanitized while at the club.
5. FITNESS FIRST POLICIES
I agree to all policy and required actions implemented by Fitness First.
WAIVER: In light of the COVID-19 pandemic, I reaffirm the Waiver which I executed on my Membership form, and assume the risk of use of the Fitness First facilities.
Fitness First Marshalls will be monitoring the clubs to monitor that our guidelines are being adhered to. If a Marshall or member asks you to do one of the above, we ask that you please cooperate and do your part. Thank you in advance, we can’t wait to see you in the club.
RE-OPENING FAQS
All our clubs will be operating from 7 am till 3 pm
We will be limiting the number of members in the club at any given time. You will need to book your chosen 1.30-hour workout time on your MyFitnessFirst app to ensure you have an allocated space as per your requirements.
To do this, you need to ensure you have downloaded the MyFitnessFirst app and follow these instructions:
- Open the app and go to Services
- Choose Book Gym Access to book Gym Time OR Book a class.
- Click GYM Access
- Click BOOK
- Choose the club you are visiting in bottom left corner
- Choose the time you want to come in
- Book
- You will receive confirmation email
- Please cancel if you are not coming in to allow other members to book their workout
- Towel Service
- Sauna, Steam, Jacuzzi's Rooms
- Prayer rooms
- Member lounge
- Water fountains and water stations
- Guests and members guests or guest passes/vouchers will not be accepted until later on in the phasing
- Children’s activities will remain on hold until further notice
Yes, all members and staff are required to wear face masks inside our clubs.
We are asking all members to maintain a 2 metre distance between themselves and others in the club. Floor stickers are here to help guide you marking this suitable distance in the reception area. Within the club, it is your responsibility to maintain this 2 metre distance and our Wellbeing Marshalls will be monitoring and addressing anyone who fails to comply with our set guidelines.
- Our dedicated cleaning teams are consistency cleaning throughout the day, and conducting a deep clean every night after our clubs close.
- All Clubs have been equipped with additional cleaning and sanitization products.
- All members and staff are being educated to practice good hygiene with regular hand washing, hand sanitisers, social distancing and staying home if feeling unwell.
- All equipment is being thoroughly sanitized after each class.
- Each club has a Wellbeing Marshall appointed wearing a high vis vest who is responsible to monitor, inspect and manage all protocols are being adhered to.
All GX classes will operate at limited capacity to ensure adequate spacing. All GX classes must be booked through My Fitness First App.
Yes you can. PT sessions will continue, however these will be conducted with the appropriate social distancing measures in place and no physical contact.
Guests and members guests or guest passes/vouchers will not be accepted until further notice.
We will update you though this page and other member communication via social media, SMS and Email for the next phases of re-opening. Be sure to follow us @fitnessfirstkuwait for the latest updates.
